Maintenance - Revision history

John.devonshire: /* Add a Task */

2015-06-19T10:12:20Z

‎Add a Task

John.devonshire at 19:24, 24 September 2014

2014-09-24T19:24:55Z

Administrator: /* Add an Incident */

2013-07-29T13:35:36Z

‎Add an Incident

Administrator: /* Add a Structure */

2013-07-29T13:29:59Z

‎Add a Structure

Administrator: /* Attachments Page */

2013-07-25T15:57:07Z

‎Attachments Page

Administrator: /* Add a User Field */

2013-07-25T12:23:40Z

‎Add a User Field

Administrator: /* Add an Incident */

2013-07-19T19:49:23Z

‎Add an Incident

Administrator: /* All Structure Types */

2013-07-19T16:54:38Z

‎All Structure Types

Administrator: /* Incidents Page */

2013-07-19T16:48:51Z

‎Incidents Page

Administrator: /* Add a Structure */

2013-07-19T16:46:53Z

‎Add a Structure

@@ Line 189: / Line 189: @@
 == Add a Task ==
-Type topic text here.
+For information on adding tasks, please see the [[Tasks|Tasks]] page.
-−
 == Add an Incident ==

← Older revision		Revision as of 19:24, 24 September 2014
Line 1:		Line 1:
−	~~Page for Maintenance.~~
−
−
	== Add a Structure ==		== Add a Structure ==
	STRUCTURES are your true inventory, or your assets. A Structure can be an actual garbage can, or a specific shelter, or pole. It is usually associated with a Site and may contain one or more Faces. You will most likely have more Structures than you do Sites, seeing as they can be stored in a warehouse, in for repairs at the shop, or out in the field. As well, there may be more than one Structure at any given Site.		STRUCTURES are your true inventory, or your assets. A Structure can be an actual garbage can, or a specific shelter, or pole. It is usually associated with a Site and may contain one or more Faces. You will most likely have more Structures than you do Sites, seeing as they can be stored in a warehouse, in for repairs at the shop, or out in the field. As well, there may be more than one Structure at any given Site.

@@ Line 258: / Line 258: @@
 [[File:New_Incident_Tasks.JPG]]
-Click on the New ([[File:New_add_button.JPG]]) button, and enter all the Task details as required (see Add a Task). Continue to add Tasks until all the Tasks required for this Incident have been entered.
+Click on the New ([[File:New_add_button.JPG]]) button, and enter all the Task details as required (see [[Maintenance#Add a Task|Add a Task]]). Continue to add Tasks until all the Tasks required for this Incident have been entered.
 You can filter the listing of Tasks to only view those that match particular criteria. To do this, click in the Filter check box and specify your criteria in the following screen.

@@ Line 39: / Line 39: @@
 [[File:New_Structure_Incidents.JPG]]
-When an Incident is entered into Ad Manager, it can be associated with a specific Structure. This page shows a history of all Incidents that have been reported to this particular one. You can also enter a new Incident from this page, by clicking the New ([[File:New_add_button.JPG]]) button. This will open the Incident - Details Screen, with the target already set to the Structure. For further details on how to add an Incident, click here.
+When an Incident is entered into Ad Manager, it can be associated with a specific Structure. This page shows a history of all Incidents that have been reported to this particular one. You can also enter a new Incident from this page, by clicking the New ([[File:New_add_button.JPG]]) button. This will open the Incident - Details Screen, with the target already set to the Structure. For further details on how to add an Incident, [[Maintenance#Add an Incident|click here]].
 Often a Structure will have several Incidents listed on the Incidents page. You can filter them to view only those Incidents that match your desired criteria. To do this, click the Filter box. The following screen will pop up where you can enter the criteria for those Incidents that you wish to be displayed on this page.

← Older revision		Revision as of 15:57, 25 July 2013
Line 289:		Line 289:

	For example, the initial report of the Incident came to your office via an outside e-mail. You may wish to attach the e-mail to the Incident for future reference. You could also attach pictures that help describe what happened. To add a new Attachment, click on the New ([[File:New_add_button.JPG]]) Button. Browse to find the folder to Look in, and highlight the appropriate document/image. Click Open. The attachment will now be listed on the Attachments page.		For example, the initial report of the Incident came to your office via an outside e-mail. You may wish to attach the e-mail to the Incident for future reference. You could also attach pictures that help describe what happened. To add a new Attachment, click on the New ([[File:New_add_button.JPG]]) Button. Browse to find the folder to Look in, and highlight the appropriate document/image. Click Open. The attachment will now be listed on the Attachments page.
−
−	~~NOTE: You must have the Multimedia Module as part of your Ad Manager license in order to use the Attachments Page.~~

	== Adding Maintenance Items ==		== Adding Maintenance Items ==

← Older revision		Revision as of 12:23, 25 July 2013
Line 192:		Line 192:

	== Add a Task ==		== Add a Task ==
−	~~Type topic text here.~~
−
−
−	~~== Add a User Field ==~~
	Type topic text here.		Type topic text here.

@@ Line 200: / Line 200: @@
 == Add an Incident ==
-Type topic text here.
+An Incident can be classified as something that has happened to a Site, Face or a Structure, and needs to be addressed. Incidents will require a Task or multiple Tasks, to resolve the issue. It is usually created from a received report (either external or internal) that something has happened and the Maintenance crew needs to be notified to go out and fix what might be damaged.
 == Adding Maintenance Items ==

@@ Line 228: / Line 228: @@
 === Adding a New Structure Type ===
-To add a new Structure Type from the main Ad Manager window, go to the Public Folders - Maintenance - All Structure Types and click on the New Structure Type icon (). The Stucture Type - Details Window will appear.
+To add a new Structure Type from the main Ad Manager window, go to the Public Folders - Maintenance - All Structure Types and click on the New Structure Type icon ([[File:New_new_button_without_arrow.JPG]]). The Stucture Type - Details Window will appear.
-−
 Enter the name of the Structure Type, and save the record.
@@ Line 238: / Line 238: @@
 === Modifying a Structure Type ===
-To modify a Structure Type, simply click the All Structure Types under the Maintenance Folder. Double-click on the desired Structure Type in the list view, and make the change(s) necessary. Once you have finished, click the Save () button.
+To modify a Structure Type, simply click the All Structure Types under the Maintenance Folder. Double-click on the desired Structure Type in the list view, and make the change(s) necessary. Once you have finished, click the Save ([[File:New_save_button.JPG]]) button.
@@ Line 244: / Line 244: @@
 === Deleting a Structure Type ===
-To delete a Structure Type, there must be no Structures associated with it. Click on All Structure Types under the Maintenance Folder, then highlight the desired Structure Type. Once, highlighted, click the Delete button (). Ad Manager will ask you for confirmation to delete the Structure Type record.
+To delete a Structure Type, there must be no Structures associated with it. Click on All Structure Types under the Maintenance Folder, then highlight the desired Structure Type. Once, highlighted, click the Delete button ([[File:New_delete_button.JPG]]). Ad Manager will ask you for confirmation to delete the Structure Type record.
-−
 == Completing Incidents ==

@@ Line 43: / Line 43: @@
 Often a Structure will have several Incidents listed on the Incidents page. You can filter them to view only those Incidents that match your desired criteria. To do this, click the Filter box. The following screen will pop up where you can enter the criteria for those Incidents that you wish to be displayed on this page.
-[[File:New_Incidents_Filter.JPG]]
+[[File:New_Incidents_filter.JPG]]
 Once you are done selecting your criteria, click OK. Only the Incidents that match your criteria will now be displayed on this page. To clear the filter and view all Incidents, click the Filter check box again, and choose Clear.
 === Tasks Page ===

@@ Line 9: / Line 9: @@
 === Details Page ===
-To add a new Structure, go to All Structures, under Maintenance in the Public Folders and click on the New () button. The following Structure - Details window will open:
+To add a new Structure, go to All Structures, under Maintenance in the Public Folders and click on the New ([[File:New_new_button_without_arrow.JPG]]) button. The following Structure - Details window will open:
-−
 First, enter the Name of the Structure. This should be a descriptive name so you can differentiate between Structures.
@@ Line 21: / Line 21: @@
 When a Structure is retired and no longer being used, enter the date in the Retirement Date box. This will remove the Structure from your active inventory. In the Type field, choose a Structure Type from the drop-down menu, or enter in a new Structure Type if it is not in the list.
-The Illumination Types field will list what type of lighting fixture(s) is on this particular Structure and how many. Click the New (  ) button. Choose the Illumination Type from the list available
+The Illumination Types field will list what type of lighting fixture(s) is on this particular Structure and how many. Click the New ([[File:New_add_button.JPG]]) button. Choose the Illumination Type from the list available
-−
 or choose <New> to add a new Illumination Type.
@@ Line 30: / Line 30: @@
+[[File:New_Structure_Illumination.JPG]]
@@ Line 37: / Line 37: @@
 The next page on the Structure Details screen is Incidents.
+When an Incident is entered into Ad Manager, it can be associated with a specific Structure. This page shows a history of all Incidents that have been reported to this particular one. You can also enter a new Incident from this page, by clicking the New ([[File:New_add_button.JPG]]) button. This will open the Incident - Details Screen, with the target already set to the Structure. For further details on how to add an Incident, click here.
-When an Incident is entered into Ad Manager, it can be associated with a specific Structure. This page shows a history of all Incidents that have been reported to this particular one. You can also enter a new Incident from this page, by clicking the New (  ) button. This will open the Incident - Details Screen, with the target already set to the Structure. For further details on how to add an Incident, click here.
 Often a Structure will have several Incidents listed on the Incidents page. You can filter them to view only those Incidents that match your desired criteria. To do this, click the Filter box. The following screen will pop up where you can enter the criteria for those Incidents that you wish to be displayed on this page.
+[[File:New_Incidents_Filter.JPG]]
 Once you are done selecting your criteria, click OK. Only the Incidents that match your criteria will now be displayed on this page. To clear the filter and view all Incidents, click the Filter check box again, and choose Clear.
@@ Line 53: / Line 53: @@
 The next page on the Structure is Tasks.
+[[File:New_Incident_Tasks.JPG]]
 This page lists all Tasks that have been associated with the Structure, either through an Incident or a Scheduled Task. You cannot add nor delete Tasks from this list. You can filter the listing of Tasks to only view those that match particular criteria. To do this, click in the Filter check box and specify your criteria in the following screen:
+[[File:New_Incident_Tasks_filter.JPG]]
 Click OK and only those Tasks matching your criteria will appear in the list. To clear the filter and view all Tasks once again, click in the Filter check box, and choose Clear.
@@ Line 67: / Line 67: @@
 The next page is Structure Positions.
+[[File:New_Incident_Structure_Positions.JPG]]
-−
-This is a list that displays the history of where the Structure has been located&ldots;either on a Site or in a Plant. Since Structures quite often move around, either to different Sites, to the shop etc, it is important to keep track of where this Structure has been, and for how long. To add a new position, click the New (  ) button. Choose where the Structure is going - to a new Site or to a Plant.
@@ Line 79: / Line 79: @@
 If you choose Site as the position location, the following screen will appear:
+[[File:New_Specify_a_Site.JPG]]
 You can enter the Site information from this screen, click the "More..." button to add additional criteria or click OK to see a list of all Sites. Once you have chosen a Site, the following screen will appear:
+[[File:New_Specify_a_Site_more.JPG]]
 Enter the date in the "From" field when the Structure will be at the selected Site... The "To" date will be automatically updated for the position when a new position is entered and saved.
@@ Line 89: / Line 89: @@
 The Faces page will display all Faces associated with the selected Site. By default, all Faces will be assigned to the Structure. If not all Faces are to be assigned, select and delete the Faces that will not be on the Structure. This creates relationships between the Faces at the Site and Structure. These relationships are important if you wish to be able to associate postings with Structures.
+[[File:New_Specify_a_Site_Face.JPG]]
 Once you have selected the appropriate Site and/or Faces, if any, save the record. If there are any conflicts created by this change in position (e.g. The Faces are already associated with a different Structure for the same time period) the following screen will appear:
+[[File:Unknown.JPG]]
 Click OK to open the Structure position in conflict and resolve it by either moving the conflicting Structure to a new Site or Plant, or removing the Face(s) in conflict.
@@ Line 105: / Line 105: @@
 If you choose Plant as the position location, the following screen will appear:
+[[File:New_Select_Plant.JPG]]
 Choose the Plant from the list provided.
@@ Line 111: / Line 111: @@
 Enter the date in the "From" field when the Structure will be at this Plant. The "To" date will be automatically updated for the position when a new position is entered and saved. NOTE: When you select a Plant as the new Position, the Faces page will be blank.
+[[File:New_Plant_Position.JPG]]
 Save the record and the "To" date will update for the previous position. The Plant name will now appear in the list on the Structure Positions page.
@@ Line 191: / Line 191: @@
 The final page on the Structure screen is User fields. Here you can add custom fields and their values as necessary. Remember, like all User fields, if you want to clear the Field, make sure you clear the Value. Do not delete the User field, as it will remove the Field from the database.
+[[File:New_Structure_Userfield.JPG]]
 == Add a Task ==